Refund Policy

KisanSAT's Return Policy offers NO return of services once delivered. The only exception is if services are not delivered within a reasonable time required to deliver the services.

Refunds (if applicable)

1. Once you are eligible for refunds, we will send you an email to notify you of the approval or rejection of your refund.
2. If your refunds are approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 10 business days.
3. The refund amount will be credited to the original payment mode opted by you (except in case the payment was made by cash, in such situation it will be credited to your bank account). You acknowledge that after initiation of refund, it may take additional time for your refund to reflect in your account which is subject to your financial institution or payment solution provider terms and conditions.
4. We do not make any cash refunds. The amount will be refunded to you within 10 (ten) business days into the original mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the advised date, you may contact us, and we will gladly help you.
5. Refund to be made to the User shall not include any amount paid towards Razorpay charges or any other such charges applicable from time to time.
6. The User is mandatorily required to submit a copy of his/her bank account details (such as Cancelled Cheque, Bank Passbook) along with photo ID proof (such as PAN card, Aadhar card). All the documents submitted should be in the same name as the Billing name used while placing the order. For cases where there’s a mismatch in name, the Company reserves the right to refuse the user's refund to a bank account.

Late or missing refunds (if applicable)

1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at info.kisansat@gmail.com.

Governing Law

1. These terms will be governed by and construed in accordance with the laws of India.
2. The Users agree that any legal action or proceedings arising out of your use may be brought exclusively in the competent courts/tribunals having jurisdiction in Akola in India and irrevocably submit themselves to the jurisdiction of such courts/tribunals.